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Awards2Go Visa® Award Card & Gift2Go Visa® Gift Card

Contact

If you are an existing customer and you have questions regarding your card or account, we can be contacted by mail, phone, or by completing our customer inquiry form.

  • If you are inquiring about your balance or most recent transactions, you can access that information from the home page or by clicking the check balance button here.Check your balance
  • If you purchased your card at a retail location, please be aware that it will take 2 hours to activate your account. If 2 hours has passed and your card is still not working, please call in to customer service at 1-888-643-0027.
  • For Corporate Award Card orders, please click here to contact our corporate sales team.

Mail

IDT Financial Services
520 Broad St.
Newark, NJ 07102

Phone

Customer Service Center 1-888-643-0027
8am - 12 midnight EST 7 days a week (24/7 for card balance)

Email

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Please note: Due to legal restriction, our cards cannot be used for any online gambling transactions.

Thank you!
 
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IDT Financial Services
IDT Financial Services is an Independent Sales Organization ("ISO") pursuant to an agreement with University National Bank.
These cards are issued by University National Bank pursuant to a license from Visa U.S.A. Inc. and may be used wherever Visa debit cards are accepted. University National Bank; Member FDIC.