Awards2Go Blog

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Tips for Managing Customer Complaints This Holiday Season

Whether you’re in service, retail, or just about any business, the holiday season usually means crunch time. While Black... [...]

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Truth in Crisis: How COVID-19 Shines a Light on Both Good and Bad Examples of Customer Loyalty

Customer Loyalty is the bread and butter of good business. Returning customers cost less to market to, buy more... [...]

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Five Ways to Maintain Customer Loyalty in the Age of the Internet Consumer

In a lot of ways, the basic truths of customer loyalty still hold true to this day. For most... [...]

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Uber’s New Rewards Program

If you’re like 80% of ride-hailing users, you use Uber as your ride request app of choice. You’ve probably... [...]

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Features That Make Branded Apps Worth the Download

Whether you prefer Android, iPhone, or tablet, you’ve probably downloaded at least one branded app to your device. Beneficial... [...]

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Chipotle’s Unique Approach to Customer Loyalty

Recently, Chipotle Mexican Grill introduced a three-month loyalty program in an effort to gain its customers back after a... [...]

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3 TV shows with terrible corporate cultures

While we do encourage financial incentives as compelling motivators (obviously), there are ways to effectively encourage employees to perform... [...]

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Rewarding customer loyalty as a touchpoint

As this McKinsey article from 2012 so accurately pointed out, customer behavior is evolving. Customers are more savvy, and... [...]

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How does Ebates work? A lesson in sharing

My aunt recently introduced me to Ebates. She is the queen of savvy shopping, so when she told me... [...]